Thursday, February 18, 2016

New Car - Perodua Alza

Finally, we bought our 2nd car!

After weeks of surveying, we finally decided to buy the Perodua Alza. Mainly due to financial constraint... I mean, who wouldn't want a huge and comfortable car? Before finalizing, we were actually choosing between Teana, Livina, X-Trail, Exora and Alza. Well, X-trail and Teana is too expensive but we just like it, that we thought we could stretch our pocket to the max.Then we realised it wasn't worth suffering for luxury. Car is a tool, not an asset. So we narrowed down to Livina, Exora and Alza. Actually Alza wasn't even in our list in the first place. When I called the Sales Assistant regarding Exora, he introduced me to Alza, saying that Proton is not reliable and often has problems. I can say he did convinced me. So what's left is between Alza and Livina. Livina is a no for me, coz I feel that this car is overpriced. After we decided that Alza is the car we want, we contact the agents we can find on mudah.my, asking for the best price. We weren't quite happy with the discount they gave so I told Yuan to walk in to any Perodua shop and ask what is the best they could give, maybe they can give more than what we find. True indeed, we walked into a shop at Relau, Penang. (We happened to be there that day). The moment i walked in, I said I am interested in buying Alza advanced spec and how much is the best price you can give? The salesperson asked me to wait while she asked her manager. Later, another salesperson came. I was surprised, but she mentioned that it is actually her turn to serve customer. (They actually rotate for customers and not fight over customers) She gave me a good price and we agreed to purchase from her.

We approached her on a thursday evening. Banker called me that evening, 6pm. Way after his office hour. He mentioned he will try to submit the documents by this weekend so that we can get the car ASAP. (I'm already impressed by their efficiency) Unfortunately, there were some problems with my documents, so we had to send him my husband's detail as gurantor. Because of these issues, we delayed his work, and our documents only got submitted next Monday. And it happen that we will be leaving for our hometown on Wednesday morning for two weeks. Loan got approved on Tuesday but we couldn't sign it that week as we are leaving. So the car got delayed for 2 weeks. The day we came back, we tried to sign the loan agreement but there were some misunderstandings, so delayed again. We signed it the next day, which is Wednesday. The Sales Assistant contact me and told me that she will rush for the documents so that i am able to get the car. True indeed, I got the car the next day, Thursday noon.

I am truly impressed by her service. Even though some might say it's her job, but she did her job well and tried her best to deliver the car to me as i needed it urgently. So, if there's anyone who want to get the Perodua, go to that sales center at Relau. The shop's name is Duaria Sdn Bhd.